Jeff Toister
Courses
- Leading a Customer-Centric Culture
- Customer Service: Serving Internal Customers
- Working with Upset Customers
- Customer Service Foundations
- Measuring Learning Effectiveness
- How to Design and Deliver Training Programs
- Phone-Based Customer Service
- Customer Service: Managing Customer Expectations
- Innovative Customer Service Techniques
- Managing a Customer Service Team
- Customer Service: Serving Internal Customers (2017)
- Managing Customer Expectations for Managers
- Human Resources: Running Company Onboarding
- Quick Fixes to Attain Excellent Customer Service
- Using Customer Surveys to Improve Service
- Instructional Design: Adult Learners
- Instructional Design: Needs Analysis