Customer Service Skills
Courses
- Windows 11 for IT Support: Troubleshooting Basics
- Customer Service Fundamentals for Hospitality
- Business Etiquette: Phone, Email, and Text
- ChatGPT Tips for the Help Desk (2023)
- Customer Service: Working in a Customer Contact Center
- Delivering Bad News to a Customer
- Strategic Content Marketing: Attract, Engage, and Retain
- Boost Your Revenue with Customer Retention
- Empathy for Customer Service Professionals
- Writing Customer Service Emails
- IT Help Desk for Beginners
- Customer Service: Call Control Strategies
- Customer Service: Serving Internal Customers
- Working with Upset Customers
- Customer Service: How to Manage Your Customer Queues
- Develop a Service Orientation
- Contact Center Leadership
- Customer Service Foundations
- Customer Advocacy
- Customer Service: Problem-Solving and Troubleshooting (2022)
- Listening to Customers (2022)
- Personalized Sales: How Real Connections Can Produce Powerful Result
- Creating Positive Conversations with Challenging Customers
- Learning Microsoft Dynamics for Customer Service