Customer Service
Courses
- Customer Service: Problem-Solving and Troubleshooting (2022)
- Listening to Customers (2022)
- Managing a Customer Contact Center
- Sales Strategy: Storytelling to Speed Up Your Sales Cycle
- Microsoft Dynamics 365 Sales Essential Training
- Microsoft Power Platform Fundamentals (PL-900) Cert Prep: Power Virtual Agents
- Building a Journey Map: A Hands-On Workshop
- Customer Service Leadership
- The 10 Pillars of Customer Experience
- Personalized Sales: How Real Connections Can Produce Powerful Result
- Sales: Customer Success
- Microsoft Dynamics 365: Sales Insights
- Creating Positive Conversations with Challenging Customers
- Learning Microsoft Dynamics for Customer Service
- LinkedIn Creator Posting Strategy
- Customer Experience: Creating Customer Personas
- Customer Experience: Journey Mapping
- Building Rapport with Customers (2022)
- De-Escalating Conversations for Customer Service
- Using Assessments to Hire Customer Service Reps
- Talking to Customers
- Microsoft Dynamics 365 Fundamentals (ERP) (MB-920) Exam Tips
- Customer Service: Creating Customer Value
- Exam Prep MB-910: Microsoft Dynamics 365 Fundamentals (CRM)