Professional Development
Courses
- De-Escalating Conversations for Customer Service
- Resilience Strategies for Optimal Performance
- Customer Service: Handling Abusive Customers (2018)
- Humane Productivity: Burnout Proof Your Performance
- Inside the Mind of an Aspiring Data Scientist
- Working on a Cross-Functional Team
- Remote Publishing Workflows for Designers and Editors
- The Three Bucket System: How to Get Your Writing Done Every Day
- Finding Creativity in Uncertain Times
- Strategies to Foster Inclusive Language at Work
- Social Media for Working Professionals
- Creating Safe Spaces for Tough Conversations at Work
- How to Have a Happier Workweek
- Unique Ways to Generate Creative Ideas
- Managing Up, Down, and Across the Organization
- Communicating Across Cultures Virtually
- Learning to Say No with Confidence and Grace
- Overcome Overthinking
- Talking Boldly: When Inclusion Meets Politics at the Office
- HR Recruiting Communication Strategies to Attract and Retain Top Talent
- Mindfulness: A Critical Skill for Project Managers
- How to Speak So People Want to Listen
- Secrets of Effective Prioritization
- Crafting Questions to Make Better Decisions