CSCMP Supply Chain Foundations: Customer Relationship Management Professional Certificate

Customer service operations are woven into every aspect of the supply chain, which is why developing skills that support high customer retention and satisfaction is key to a successful career in supply chain management. Whether you're working at the intersection of customer service and supply chain or working toward the SCPro™ certification , these courses can help. Tune in, pass the final exam, and earn your certificate. Understand customer service functions in supply chain. Define customer value and personas. Learn frameworks for managing customers globally.