David Brownlee
Courses
- Customer Service: Handling Abusive Customers
- Conducting a Company Training Needs Analysis
- Aligning Customer Experience with Company Culture
- Customer Service: Handling Abusive Customers (2018)
- Using Assessments to Hire Customer Service Reps
- Serving Customers in a Continuously Changing World
- What You Need to Know to Get Started with Your Training Program
- Customer Service and Support During Economic Downturns
- Build Your Own Professional Training: Quick Start Guide
- Retail Customer Service Management and Coaching
- Customer Service at Your First Retail Job
- Retail Customer Service