Cert Prep: Outlook Associate - Microsoft Office Specialist for Office 2019 and Office 365

Course details

Demonstrate your knowledge of Outlook by becoming a Microsoft Office Specialist (MOS). Get training to prepare for the MOS Outlook Associate certification exam for Office 2019 and Office 365 (MO-400). This course, created by Certified MOS Master Instructor Megan Bross, helps you prepare for the four main areas of the exam: managing the Outlook environment for productivity, managing messages, managing schedules, and managing contacts and groups. The course includes an overview of the MOS certification program, its costs, and all the exam objectives. Follow along with the downloadable sample files. Then take the full-length practice test at the end of the course to test your skills and speed.

Learning objectives
Navigating in Outlook
Searching
Printing and saving
Creating messages
Managing messages
Creating calendar appointments and events
Creating meetings
Creating contacts
Managing tasks
Taking the sample exam for Outlook 2019

Concepts

0. Introduction

01 - Getting ready for the Outlook Associate MOS exam
02 - Who should take this course
03 - Using the exercise files
04 - Using the challenges

1. Microsoft Office Specialist Exam Overview

05 - Compare the Microsoft Office Specialist certifications
06 - Exam objectives, preparation tips, and registration process

2. Manage Outlook Settings and Processes

07 - Overview of UI
08 - Customize Outlook settings, part 1
09 - Customize Outlook settings, part 2
10 - Configure Mail settings
11 - Perform Search operations
12 - Print and save information
13 - ✓ Challenge - Manage Outlook settings and processes
14 - ✓ Solution - Manage Outlook settings and processes

3. Manage Messages

15 - Create messages
16 - Set message options
17 - Insert and format message content
18 - Organize and manage messages, part 1
19 - Organize and manage messages, part 2
20 - ✓ Challenge - Manage messages
21 - ✓ Solution - Manage messages

4. Manage Schedules

22 - Create and manage calendars
23 - Create appointments and events
24 - Create meetings
25 - Organize and manage appointments and events, part 1
26 - Organize and manage appointments and events, part 2
27 - ✓ Challenge - Manage schedules
28 - ✓ Solution - Manage schedules

5. Manage Contacts and Groups

29 - Create and manage contacts, part 1
30 - Import and share contacts, part 1
31 - Create and manage contact groups
32 - Create and manage tasks, part 1
33 - Create and manage tasks, part 2
34 - ✓ Challenge - Manage contacts and tasks
35 - ✓ Solution - Manage contacts and tasks

6. Practice Exam

36 - ✓ Challenge - Full-length MOS sample exam for Outlook 2019
37 - ✓ Solution - Full-length MOS sample exam for Outlook 2019

Conclusion

38 - Next steps