Building Trust Through UX Design

44mBeginner2023-07-17

Authors

Tetiana Gulei

UX Designer | Teaching Figma and UX Design

Course details

Building trust with users goes beyond just protecting their data. In this course, learn best practices that designers and strategists can follow to create accessible, polished user experiences that inspire trust from the first interaction.

UX designer Tetiana Gulei begins by defining trust and its meaning in the UX design context. After detailing how building trust benefits both users and businesses, Tetiana goes over the four areas where UX designers should place their focus: the professional look of the product, usability, safety, and whether it solves the user's problems. Along the way, she shares industry resources and practical design examples that can help you apply these best practices in your own work. Tune in to learn how to make your digital products more useful, transparent, and easy to love.

Skills covered

FigmaUX DesignLeadership SkillsUser ExperienceWell-Being and Self-CareProjectWeb DevelopmentProfessional DevelopmentLeadership and Management

Concepts

0. Introduction

01 - What is trust in UX design
02 - Why trust in UX is important
03 - Four credibility elements of trust

1. Make the First Impression

04 - Focus on users
05 - Focus on heuristics and usability
06 - The impact of visual aesthetics
07 - Utilize common design patterns
08 - Focus on accessibility

2. Key Focus Points of Trust in UX

09 - Communicate transparently
10 - Respect user privacy
11 - Build visual and functional consistency
12 - Humanize your design
13 - Borrow and build trust
14 - Prioritize your users
15 - Pay attention to details
16 - Make it secure

Conclusion

17 - Get feedback from users