Zoom Essential Training (2021)

Course details

Zoom has worked its way into the professional and social lives of millions. In this course, staff instructor Garrick Chow goes over the fundamentals of this popular video conferencing tool, explaining how to host, attend, schedule, and collaborate in Zoom meetings and webinars—both on your laptop and mobile device. Garrick begins by showing how to set up your Zoom account and adjust audio and video settings (as well as choose fun virtual backgrounds and filters). Next, he walks through how to host your own meeting and participate in meetings scheduled by others. Garrick covers how to use a variety of options during meetings such as how to control another participant's computer to easily troubleshoot issues, create breakout rooms, provide nonverbal responses, and more. Finally, he offers tips for scheduling and hosting your own Zoom webinars.

Concepts

0. Introduction

01 - Stay connected with Zoom meetings

1. Getting Started

02 - Access your account from the web
03 - Download the desktop app
04 - Check your video and audio settings
05 - Explore virtual backgrounds and filters

2. Hosting and Attending Meetings

06 - Start a meeting
07 - Join a meeting from your Zoom account
08 - Join a meeting as a guest
09 - Options during a meeting
10 - Secure your meeting with a Waiting Room
11 - Share your screen during a meeting
12 - Control another participant's computer
13 - Record and review meetings

3. Scheduling Meetings and Co-host Options

14 - Schedule a meeting
15 - Set co-host options

4. Collaborating in Meetings

16 - Use nonverbal feedback
17 - Poll your attendees
18 - Create and use breakout rooms

5. Using Zoom Chat

19 - Chat outside of meetings
20 - Add attachments
21 - Organize chats

6. Ensuring Inclusion in a Hybrid Work Environment

22 - The importance of fostering inclusion
23 - Helping remote employees feel seen and heard
24 - Zoom-based icebreakers

7. Zoom on Mobile Devices

25 - Zoom meetings on mobile devices

8. Hosting Webinars

26 - Webinars vs. meetings
27 - Schedule a webinar
28 - Designate panelists
29 - Prepare with webinar practice sessions

Conclusion

30 - Next steps