Writing Email
56mGeneral2023-03-09
Authors
Mignon Fogarty
Founder of Quick and Dirty Tips Network and Grammar Girl
Course details
Writing email is a vital and often overlooked part of professional communication. When you use proven strategies for writing great messages, people enjoy working with you and are eager to cooperate on shared goals—all of which helps you get recognized and get ahead at work. In this short course, Mignon Fogarty shows you how to transform your messages with confident writing and insights into how readers experience your emails on a human level. Discover how to write a compelling opening, how to make sure your messages get opened, how to message the right people at the right time, and more to up your game and write powerful, effective messages.
Skills covered
EmailCommunicationLimited SeriesProfessional DevelopmentLeadership and ManagementBusiness Software and Tools
Concepts
Introduction
- Write effective emails
Email Philosophy
- Write to your audience
- Identify your purpose
- Keep related messages together
Email Structure
- Write effective subject lines
- Use direct openings
- Highlight action items
- Structure your message for easy reading
- End strong
The Written Message
- Find the right tone
- Use appropriate punctuation and styles
- Personalize your message
- Proofread your message
Email Etiquette
- Respect confidentiality
- Forward email with care
- Copying and blind copying
- Taking conversations offline
- Use email for good
Conclusion
- Next steps