Working with Difficult People

In every workplace, you're likely to encounter colleagues who are more difficult to work with than others. But before you rush to judgment, you should determine if and how you might be contributing to the situation, and what you can do to help.

In this course, join psychologist Dr. Emily Anhalt as she shows you how to navigate and communicate with people who you find challenging to deal with at work. Pause and reflect on your role in challenging work situations to uncover how empathy can help you work better with others. Emily shares strategies to respond to a wide variety of particularly challenging work situations, including with people whose behavior is negative, absent, competitive, and passive-aggressive. By the end of this course, you’ll be prepared with new skills and practical strategies to have an effective conversation with someone you find difficult to work with.