UX Insights Weekly

Course details

Do you need to deepen your understanding of user experience (UX) design for a new job or project? In this weekly series, instructor Chris Nodder digs into a variety of UX techniques and tools. Chris breaks down key practices such as card sorts, wireframes, usability testing, and desirability studies. He also explores specialized research techniques that can help you glean even more powerful insights into what your users want and need. In each self-contained video, he shares practical examples that help you grasp how these techniques work in the real world.

Concepts

0. Introduction

01 - Insights into UX techniques and practices

Common UX Research Techniques

02 - What is a usability test
03 - What is a site visit
04 - What is a card sort
05 - What is a paper prototype
06 - What is a cognitive walkthrough
07 - What is a heuristic evaluation
08 - What is a satisfaction survey
09 - What is a user research interview
10 - What is the think aloud protocol

Specialized Research Techniques

11 - What is competitor usability testing
12 - What is a diary study
13 - What is a desirability study
14 - What is usability instrumentation
15 - What is RITE testing
16 - What is a focus group
17 - What is benchmark usability testing
18 - What is a co-discovery usability session
19 - What is eye tracking
20 - Usability testing with kids
21 - What are intercept studies

Become a Better UX Researcher

22 - What makes a good user research question
23 - What is a statistically significant result
24 - What is research bias
25 - How to create better user research surveys
26 - How to ask good questions in usability interviews
27 - What are reliability and validity in user research
28 - How you know you've done enough research
29 - How to build strong user data over time
30 - How to recruit user research participants
31 - How to reward user research participants

UX Design Deliverables

32 - What is a wireframe
33 - What is a low fidelity prototype
34 - What is a high fidelity prototype
35 - What are design comps
36 - What is a service or journey map
37 - What is a story map
38 - What are personas used for
39 - What is ideation

UX Job Roles

40 - What does a user researcher do
41 - What does an information architect do
42 - What does a UX writer do
43 - What's the difference between all those jobs with designer in the title
44 - What is the role of internationalization and localization
45 - What do accessibility specialists do

Politics and Getting UX Work Done

46 - How can you get the whole team involved in user research
47 - Fitting UX into an agile team