UX DesignOps: Managing Stakeholders

If you work in DesignOps, one of the most important parts of your job is to evangelize UX. It isn’t easy, though, particularly in a stressful, deadline-structured environment. In this course, Dee Sadler gives you the tools you need to manage stakeholder expectations and create a safe zone for your team, all while making sure your stakeholders know what deliverables they’ll get and when.

Learn more about how to work best with stakeholders in an agile, business-driven development process. Explore strategies for managing expectations, evangelizing UX, bringing stakeholders into the UX process, and gaining consensus as a team. Dee shows you how to map and interview your stakeholders to better understand what they need, what they expect, and what you can do to deliver.