UX Design: 2 Analyzing User Data
30mIntermediate2016-09-06
Authors

Chris Nodder
User Researcher, Interaction Design Specialist, Author
Course details
Who are your users? What are their challenges? How can your design solve their needs? UX research can help you answer these questions, and many more. In this installment of UX Design Techniques, Chris Nodder walks through the process of acquiring user data and transforming that data into actionable project ideas. Learn how to observe users interacting with a prototype or simply performing tasks, build experience maps that depict those interactions, analyze the data, and extract ideas for new products and features.
Learning objectives
Getting data to analyze
Observing users
Building an experience map
Setting goals
Developing metrics
Learning objectives
Getting data to analyze
Observing users
Building an experience map
Setting goals
Developing metrics
Skills covered
UX DesignUser ExperienceWeb DevelopmentDeep Dive (X:Y)
Concepts
0. Introduction
- 01 - Welcome
1. Data Analysis in the User-Centered Design Process
- 02 - Get data to analyze
- 03 - Turn observations into actionable data
- 04 - Data - The key to user-centered designs
2. Gathering User Data
- 05 - Observe users
- 06 - Understand good observation techniques
- 07 - Gather the information
3. Experience Mapping
- 08 - Experience maps depict user interactions
- 09 - Build an experience map
- 10 - Create a successful experience map
4. Actionable Data
- 11 - Gather the pain points
- 12 - Set goals
- 13 - Develop metrics
Conclusion
- 14 - Rich user data in actionable format
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