Using Cause Selling to Overcome Donor Objections
23mBeginner2022-05-12
Authors

Fundraising Academy
Cause Selling Education
Course details
Hearing no is a part of any negotiation, but if you can distinguish the difference between a hard no and a stalling tactic, it will help you reach your fundraising goals. In this course, the Fundraising Academy walks you through valuable insights on navigating the level of interest that a prospective donor demonstrates when they present objections, excuses, and questions. This course coaches you through a common technique for handling frustrations and helps you to identify the importance of timing as you help potential donors to make a decision. After this course, you won’t be unsettled by donor objections, but instead will be able to see them as an opportunity for raising funds for your cause.
Skills covered
Nonprofit ManagementLeadership and ManagementOne-Off
Concepts
1. Objections
- 01 - Redefine objections
- 02 - Objections reveal interest
- 03 - Not every objection needs addressing
- 04 - Getting all the answers
2. Deciding When to Answer
- 05 - A logical methodology for responses
- 06 - Four timing options
3. Techniques for Negotiating Objections
- 07 - Feel, felt, found
- 08 - Ask why
- 09 - Deny the objection