Unlocking the Power of People Operations

Course details

Low employee engagement can contribute to a massive economic drain on an organization. As this knowledge has become more recognized, HR departments continue to adapt with new approaches. Today's HR focus is on fostering an engaging work environment that cultivates high-performance teams. People operations (people ops) adopts a strategic approach, emphasizing enhanced employee experience across the entire employment lifecycle from talent acquisition to company culture to learning and development—all part of a reimagined workforce management. Join instructor Shweta Mogha in this course to explore the field of people ops, and discover if it’s the field for you.

Learning objectives
Learn about the difference between traditional HR ops and people ops.
Discover core functions of people ops (talent acquisition, learning and development, talent management, employee experience).
Find out how to align people ops to business priorities.
Explore the people ops pro success toolkit.

Concepts

0. Introduction

01 - The power of modern-day people ops

1. Introduction to People Operations

02 - Traditional HR ops vs. people ops
03 - Why are organizations focusing on people operations

2. Core Functions of People Ops

04 - Talent acquisition
05 - Learning and development
06 - Talent management
07 - Workforce management
08 - Change management and engagement

3. Latest Trends in People Ops

09 - Leveraging technology and tools for people ops
10 - AI revolution in people operations

4. Aligning People Ops to Business Priorities

11 - Aligning people ops with organizational strategy
12 - Key metrics to measure the success of people ops

5. People Ops Pro Success Tool Kit

13 - Mastering the reactive to proactive mindset
14 - Building strong collaboration skills
15 - Creative problem-solving
16 - Data-driven people ops decision making

Next Steps

17 - Career paths for people operation leaders