Tips for Writing Business Emails
36mGeneral2019-08-05
Authors
Daisy Lovelace
Professor, Consultant, and Coach
Course details
Many people have a love-hate relationship with email. Studies have shown that the average businessperson spends more than a dozen hours a week writing emails. Every detail, from grammar to tone to timing, impacts your reputation and personal brand. Join Dr. Daisy Lovelace as she shares tips to strengthen your email skills and shape a positive online reputation.
Learning objectives
Considering your recipient
Editing your email
Communicating with your recipient
Choosing a subject line
Using approachable language
Using BCC
Reader-friendly formatting
Striking the right tone
Rarely replying-all
Phrases to avoid
Learning objectives
Considering your recipient
Editing your email
Communicating with your recipient
Choosing a subject line
Using approachable language
Using BCC
Reader-friendly formatting
Striking the right tone
Rarely replying-all
Phrases to avoid
Skills covered
EmailCommunicationLimited SeriesProfessional DevelopmentLeadership and ManagementBusiness Software and Tools
Concepts
0. Introduction
- 01 - Email - An extension of your brand
1. Quick Tips For Effective Emails
- 02 - Selecting the audience for your email
- 03 - Timing your email message
- 04 - Using BCC in email
- 05 - Rarely reply all in email
- 06 - Choosing a subject line for your email
- 07 - Help email readers communicate
- 08 - Editing your email
- 09 - Email grammar
- 10 - Using approachable language in email
- 11 - Reader-friendly email formatting
- 12 - Strike the right tone in emails
- 13 - Phrases to avoid in email
- 14 - Common things that annoy email readers
Conclusion
- 15 - Happy emailing