Tech Career Skills: Communication for Developers
1h 2mIntermediate2021-05-12
Authors
Tom Geller
Writer, Editor, Videographer, Educator, Web Designer, PR Executive
Course details
The work of developers doesn’t stop when code is committed. You need to help others understand the value of what you do—and why. This course examines the barriers between technological concepts and nontechnical audiences and proposes ways to overcome them. It identifies four major kinds: barriers of experience, motivation, perspective, and style. Instructor and communicator Tom Geller explains how to recognize these barriers and adapt your message to meet your audiences in the middle. He also examines specific opportunities to put your new skills into practice: with clients, vendors, team members, partners, conference audiences, and members of the public. The skills you learn in this course can benefit your career and your daily life. Discover how to overcome differences, strengthen your relationships, and promote your work by communicating in a way that everyone can understand.
Skills covered
Tech Career SkillsCareer ManagementCareer DevelopmentCybersecurityCloud ComputingData ScienceSoftware DevelopmentOne-Off
Concepts
0. Introduction
- 01 - Strategies to communicate to wider audience
- 02 - Why don't people understand
1. You're More Different Than You Think
- 03 - Three types of intelligence
- 04 - The joys and sorrows of groupthink
- 05 - A note about money and time
2. Overcoming Barriers of Experience
- 06 - Using words that people know
- 07 - Don't dumb down, smarten up
- 08 - The magic of stories
3. Overcoming Barriers of Motivation
- 09 - Why don't they care
- 10 - Reigniting hope in technology
- 11 - Leading through enthusiasm
4. Overcoming Barriers of Perspective
- 12 - Your success isn't their success
- 13 - Engineers vs. managers
- 14 - Finding shared goals
- 15 - You are both buyer and seller
5. Overcoming Barriers of Style
- 16 - Learning about your audience
- 17 - Format is as important as content
- 18 - Responding to cultural cues
6. Using Your New Communication Skills
- 19 - Communicating with clients
- 20 - Communicating with vendors
- 21 - Communicating with teammates
- 22 - Communicating with partners
- 23 - Communicating with conference audiences
- 24 - Communicating with the public
Conclusion
- 25 - Further strengthen communication