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Systems Thinking for Product Designers

Systems Thinking for Product Designers

2h 11mIntermediate2021-10-20

Authors

Walter Zesk

Walter Zesk

Designer, Professor, and Cofounder of Conform Lab

Course details

While the internet and wireless communication technologies have been connecting people in new ways, it has also been linking together our products. The development of complex products requires bigger teams and greater specialization, and coordinating that effort is its own systemic challenge. As the complexity and interconnectedness of products rises, so does the need for an approach that guarantees that your products deliver the best experiences. In this course, Walter Zesk, professor and cofounder of Conform Lab, shows you how to apply systems thinking to product design. Walter points out several benefits of systematic product design, then steps you through how to analyze product mechanisms as systems. He explains how to identify innovative trends and optimize functionality in your designs., including functional conflict resolution. Plus, Walter goes over distributed products, experiential products, and network products.

Skills covered

Design ThinkingProduct and Industrial DesignUser ExperiencePersonaGraphic DesignProduct and Manufacturing

Concepts

0. Introduction

  • 01 - Applying systems thinking to product design

1. Benefits of Systematic Product Design

  • 02 - Products are getting more complex - Internal complexity
  • 03 - Products are becoming interconnected - External complexity
  • 04 - Systems as a common language for a variety products
  • 05 - Systematic modularity and collaboration

2. Analyzing Product Mechanisms as Systems

  • 06 - Principles of function analysis
  • 07 - Static diagramming as a snapshot
  • 08 - System hierarchy and boundaries
  • 09 - Identify system components
  • 10 - Setting up an interaction table
  • 11 - Illustrating and classifying functional relationships
  • 12 - Applying the process to a product

3. Functional Optimization and Innovative Trends

  • 13 - Importance of identifying trends
  • 14 - Simplicity through integration
  • 15 - Adaptability and customizability
  • 16 - Macrosystem to microsystem

4. Functional Conflict Resolution (TRIZ)

  • 17 - TRIZ history
  • 18 - Defining functional conflict
  • 19 - The inventive principles
  • 20 - Resolving without compromise

5. Distributed Product

  • 21 - Defining distributed products
  • 22 - Use case functional analysis
  • 23 - Define the distributed system
  • 24 - Function analysis

6. Experiential Products

  • 25 - Defining experiential products
  • 26 - Process diagramming
  • 27 - Case study - Defining the system
  • 28 - Case study - Hybrid process and functional diagramming

7. Network Products

  • 29 - Defining the network effect in products
  • 30 - Feedback and causal loop diagramming
  • 31 - Causal loop to stock and flow
  • 32 - Stock and flow to simulation
  • 33 - Case study - Feedback and flow diagramming

Conclusion

  • 34 - Next steps

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