Supply Chain Foundations: Managing the Process
37mBeginner2022-05-23
Authors
Steven Brown
Educator
Course details
This course investigates eight key value-creating processes and how they can be applied to successfully manage your supply chain. In effect, your supply chain consists of these often-overlapping systems that define how businesses do business. World-class organizations lead their industry in managing these processes to create and deliver products and services that customers want. Join instructor Steven Brown as he shows you how to identify the importance of process management, how to differentiate between the two leading supply chain models, the importance of process integration throughout the supply chain, the necessity for collaboration and partnership within the supply chain, and more.
Skills covered
Supply Chain ManagementFoundationsBusiness Analysis and Strategy
Concepts
0. Introduction
- 01 - Introduction to supply chain processes
1. Identify Supply Chain Processes
- 02 - Process management and the supply chain
- 03 - Processes of the SCOR model
- 04 - Processes of the GSCF model
2. Emphasize Your Customers
- 05 - Determine customer demand
- 06 - Manage customer relationships
- 07 - Service customer needs
- 08 - Develop new products
3. Provide Excellent Service
- 09 - Manage suppliers
- 10 - Fill customer orders
- 11 - Direct material and information flows
- 12 - Control returns
- 13 - Measure performance
Conclusion
- 14 - Managing supply chain processes