Succeeding as a First-Time Tech Manager
54mIntermediate2024-12-04
Authors

Rashim Mogha
Best-Selling Author, Technology Leader
Course details
Do you have what it takes to successfully lead a technical team? You were promoted because you exceeded expectations in your individual contributor role—but now you’re evaluated on your team’s performance. This new position, coupled with rapid changes in the tech and workplace landscape can be challenging. In fact, many excellent developers and engineers decide to not opt for vertical growth because they don't want to manage other people. Can you successfully transition from “lone wolf” to leader? Rashim Mogha is a former executive at Oracle, Amazon, and VMware. Join her in this course, as she explains the secrets of being a great manager in the fast-paced, high-stakes world of tech while leveraging emerging tech like GenAI. Learn how to build the right team, implement your company’s vision, create team goals, communicate technical information, effectively lead a global team, manage human- AI collaboration and more.
Learning objectives
Learn how to build the right team.
Hire for complementary skills.
Communicate your organizational vision.
Create the right KPIs and goals for your team's success.
Know how to talk tech to any audience.
Lead a global team.
Manage human-AI collaboration at a high level.
Leverage AI for decision making.
Learning objectives
Learn how to build the right team.
Hire for complementary skills.
Communicate your organizational vision.
Create the right KPIs and goals for your team's success.
Know how to talk tech to any audience.
Lead a global team.
Manage human-AI collaboration at a high level.
Leverage AI for decision making.
Skills covered
Help Desk SkillsManagement SkillsIT Help DeskLeadership and ManagementOne-Off
Concepts
0. Introduction
- 01 - What it takes to lead
1. Build the Right Team
- 02 - Preparing for the leadership role
- 03 - Understanding your team
- 04 - Hiring for complementary skills
- 05 - Always be hiring
- 06 - Evolving role of tech managers in the era of AI
- 07 - Managing human-AI collaboration
- 08 - Preparing for future
2. Implement a Shared Vision
- 09 - Communicating organizational vision
- 10 - Creating the goal for your team
- 11 - Creating KPIs for the common goal
3. Talking Tech to Any Audience
- 12 - Integrating your team with the business
- 13 - Talking tech to a non-tech audience
- 14 - Talking business to a tech audience
4. Working with Global Teams
- 15 - Leading a global team
- 16 - Communicating across cultures
- 17 - Implementing a global vision
- 18 - Working with global teams
- 19 - Leveraging AI for decision-making
Conclusion
- 20 - Next steps