Speaking Up At Work
22mIntermediate2020-11-10
Authors
Jessica Chen
Founder of Soulcast Media
Course details
Want to ensure that your best ideas are heard by the right people in your organization? Improve your ability to speak up at work. In this course, join communications and media expert Jessica Chen as she uncovers the common mental barriers that keep professionals from speaking up at work, as well as the steps you can take to actively build your authority. Jessica discusses how your childhood, cultural, and work experiences may have shaped your perception of good communication. She goes over how to ask the right questions and effectively tailor your message to suit your audience. Plus, she shares tips for showcasing your confidence, whether you're speaking to people on video or in person.
Skills covered
CommunicationWell-Being and Self-CarePersonal DevelopmentProfessional DevelopmentLeadership and ManagementOne-Off
Concepts
Introduction
- Speaking up with authority
Discovering Your Mental Barriers
- Mental barriers to communication
- How childhood and cultural experiences impact communication
- How work experiences impact communication
Steps to Speak Up
- Make your voice an asset, not a liability
- Prepare every time you speak
- Speaking up in a meeting
- Speaking to your boss or superior
Confidently Speaking
- Understanding your audience before speaking up
- Sample conversation starters
Conclusion
- Speak up with confidence and clarity