Social Interactions for Multinational Teams
51mGeneral2018-12-10
Authors
Luna Checchini
Cofounder of Libellula Language School
Course details
If a fear of unknown differences causes you to shy away from international collaborations, you can overcome such concerns by learning how to communicate respectfully across cultures. This course explains how members of diverse workforces can effectively correspond. Learn how to avoid common communication mistakes, whether linguistic, written, verbal, or unspoken. Discover how different cultures view eye contact, gestures, personal space, and other body language. Find out how behaviors are interpreted by many cultures, behaviors like punctuality, interruptions, providing feedback, and more. Gain tips you can readily implement so that you and your multinational team can interact professionally.
Learning objectives
Distinguish between time-conscious and non-time-conscious countries.
Identify countries and cultures which have different concepts of formality and hierarchy.
Identify countries and cultures which have different levels of comfort regarding personal space.
List gestures that can be problematic in a multinational environment.
Give examples of topics that are sensitive in some countries and not in others.
Learning objectives
Distinguish between time-conscious and non-time-conscious countries.
Identify countries and cultures which have different concepts of formality and hierarchy.
Identify countries and cultures which have different levels of comfort regarding personal space.
List gestures that can be problematic in a multinational environment.
Give examples of topics that are sensitive in some countries and not in others.
Skills covered
Cross-Cultural CommunicationTeams and CollaborationDiversity, Equity, and Inclusion (DEI)CommunicationProfessional DevelopmentLeadership and ManagementDeep Dive (X:Y)
Concepts
0. Introduction
- 01 - Communication mistakes around the world
1. Soft Skills
- 02 - Eye contact in different cultures
- 03 - Punctuality in different cultures
- 04 - Promote multicultural teamwork
- 05 - Concept of hierarchy in other cultures
- 06 - Interrupting in America
- 07 - Giving feedback in America
2. Body Language
- 08 - Respect of personal space
- 09 - Greeting colleagues
- 10 - Misunderstandings caused by gestures
- 11 - Reading social cues and repairing social communication
3. Appropriateness
- 12 - Political correctness
- 13 - Misunderstandings caused by jokes
- 14 - Avoid sensitive topics
- 15 - Recommendations and self-promotion
4. 10 Tips for Social Interactions
- 16 - 10 tips for social interactions