Smarter AI Writing: Elevating Your Business Communication

AI can help you write faster, but it can also produce generic, impersonal communication that weakens your relationships and credibility. In this course, keynote speaker and best-selling author Lorraine K. Lee shows you how to use AI strategically while preserving your voice and judgement.

Discover how to identify the common signs of AI-generated writing; evaluate drafts for tone, clarity, structure, and specificity; and create stronger prompts using the PACT framework. Learn practical techniques for refining AI outputs, writing effective openers and closers, applying the BLUF (Bottom Line Up Front) approach, and eliminating unnecessary filler. Lorraine also explains how to build a personal voice brief that helps AI to generate content aligned with your communication style. By the end of this course, you'll be ready to create business communication that’s faster to produce and more authentic to you.

Learning objectives
Spot common signs of weak AI-generated business writing.
Write more effective AI prompts using the PACT framework.
Refine AI-generated drafts to improve clarity, tone, and brevity.
Structure messages using the BLUF (Bottom Line Up Front) method.
Create a voice brief that helps AI reflect your communication style.