Small Talk for Non-Native English Speakers
55mGeneral2023-01-13
Authors
Liesje Sandler
English teacher and ELT author
Course details
In business, small talk can have a significant impact. Casual and seemingly unimportant conversations can open doors to friendships, better working relationships, and even new career opportunities. In this course, Liesje Sandler, an English coach at Speexx, teaches how to engage in small talk effectively and successfully. Get tips on how to break the ice and advice on how to start, keep, and end conversations.
This course is part of a Business English for Non-Native Speakers series aimed at anyone with a basic knowledge of English who wants to improve their business English skills.
This course is part of a Business English for Non-Native Speakers series aimed at anyone with a basic knowledge of English who wants to improve their business English skills.
Skills covered
CommunicationWell-Being and Self-CareProfessional DevelopmentLeadership and ManagementOne-Off
Concepts
0. Introduction
- 01 - Small talk, big impact
1. Small Talk Foundations
- 02 - The importance of small talk in business
- 03 - Appropriate topics
- 04 - Taboo topics
2. Dealing with the Language Barrier
- 05 - Acknowledging language differences
- 06 - Addressing mistakes
- 07 - Tips and tricks
3. Starting Small Talk
- 08 - Breaking the ice
- 09 - Introducing yourself and others
4. Keeping the Conversation Going
- 10 - Asking questions
- 11 - Active listening
- 12 - Adapting and managing the conversation
- 13 - Engaging in the conversation
5. Ending Small Talk
- 14 - Interpreting visual cues and body language
- 15 - Ending a conversation
Conclusion
- 16 - Small Talk - An important skill to master