Six Sigma Yellow Belt

Course details

In this course, Tina Agustiady—an award-winning leader and Certified Lean Six Sigma Master Black Belt—provides a detailed introduction to the fundamentals of Lean Six Sigma, equipping you with the knowledge and skills needed to contribute effectively as a Six Sigma Yellow Belt. Explore key concepts such as the DMAIC methodology, value stream mapping, and root cause analysis, as well as essential Lean principles like waste reduction and continuous improvement. Learn how to make the most of practical tools and techniques, including the use of visual management, customer-focused strategies, and quality analysis frameworks like the CTQ tree and 5 Whys. Designed for individuals seeking to enhance their problem-solving abilities and drive process improvements, this course lays the foundation for impactful contributions to organizational success.

Learning objectives
Explain the foundational principles of Six Sigma and its role in process improvement.
Identify and apply key Lean principles, including waste reduction, value stream mapping, and the Five Principles of Lean, to improve workflows.
Outline and participate in the five phases of the DMAIC methodology—Define, Measure, Analyze, Improve, and Control—to drive project success.
Use essential problem-solving tools such as the 5 Whys, Fishbone Diagrams, and Affinity Diagrams to identify and address root causes of issues.
Apply the Voice of the Customer (VOC) and CTQ Trees to align process improvements with customer needs and expectations.

Concepts

0. Introduction

01 - Introduction to Six Sigma Yellow Belt
02 - Yellow Belt participation in Six Sigma
03 - Yellow Belt responsibilities
04 - Difference between Lean and Six Sigma
05 - Six Sigma origins
06 - Lean origins

1. Lean Six Sigma

07 - Toyota Production System (TPS) house
08 - The three pillars of Lean
09 - What is waste
10 - The five principles of lean
11 - Six Sigma and DMAIC

2. The Voice of the Customer (VOC)

12 - Listen to the VOC
13 - Critical to quality (CTQ) tree

3. Value Stream Mapping

14 - The what and why of value stream mapping
15 - Value stream mapping cycle and symbols
16 - Product families

4. Root Cause Analysis

17 - Root cause analysis basics
18 - Common cause and special cause variation
19 - RCA tools - Five whys, fishbone, and affinity diagrams

5. Visual Management

20 - Visual management basics and benefits
21 - Visual management controls and tools
22 - Going to the gemba

Conclusion

23 - Next steps