Simplifying Business Processes
1h 12mBeginner2016-07-18
Authors
Suzanna Kaye
Professional Organizer, Productivity Expert
Course details
Explore today's best tools, technologies, and tactics for simplifying business processes. Professional organizer and productivity trainer Suzanna Kaye explains how to streamline and automate the most tedious tasks to help make your business more productive.
She discusses ways to simplify communication with autoresponders and response templates, and manage event and project communications, customer service, social media, and email marketing endeavors.
The course then explores outsourcing and delegation—including criteria for determining what can and should be outsourced. Finally, Suzanna explores top apps for simplifying and automating aspects of a business, including transcription and paper management.
Learning objectives
Integrating business software for data efficiency
Improving data analysis
Simplifying communication with templates
Automating customer service, social media, and email marketing
Delegating and outsourcing tasks
Finding the best software and apps to increase productivity
She discusses ways to simplify communication with autoresponders and response templates, and manage event and project communications, customer service, social media, and email marketing endeavors.
The course then explores outsourcing and delegation—including criteria for determining what can and should be outsourced. Finally, Suzanna explores top apps for simplifying and automating aspects of a business, including transcription and paper management.
Learning objectives
Integrating business software for data efficiency
Improving data analysis
Simplifying communication with templates
Automating customer service, social media, and email marketing
Delegating and outsourcing tasks
Finding the best software and apps to increase productivity
Skills covered
Operations ManagementProject ManagementBusiness Analysis and StrategyOne-Off
Concepts
0. Introduction
- 01 - Welcome
1. Managing Data
- 02 - Create habits to protect data
- 03 - Integrate business software for efficiency
- 04 - Use a dashboard to improve data analysis
2. Communicating Efficiently
- 05 - Simplify communication with templates and tools
- 06 - Automate customer service communications
- 07 - Simplify event and project communication
- 08 - Automate social media and email marketing
3. Delegating and Outsourcing Tasks to Increase Productivity
- 09 - Automate employee managment tasks
- 10 - Delegate tasks to gain time
- 11 - Understand your options for delegating
4. Top Software and Apps to Simplify and Increase Efficiency
- 12 - Launch programs and websites automatically
- 13 - Automate common tasks with apps
- 14 - Use iOS and Android shortcuts to save time
- 15 - Use checklists and forms efficiently
- 16 - Use dictation and transcription to save time
- 17 - Stay on top of news relevant to your industry
- 18 - Organize receipts and papers digitally
Conclusion
- 19 - Next steps