Salesforce Administrator Cert Prep: The Basics
1h 28mIntermediate2018-09-19
Authors
Mike Wheeler
Salesforce Expert, Instructor, Founder of Mike Wheeler Media
Course details
The Salesforce Certified Administrator credential can help Salesforce developers, administrators, architects, and sales professionals boost their careers and deepen their understanding of the platform. This course provides a general overview of the Salesforce Certified Administrator exam and how to prepare for it. It's part of the Salesforce Administrator Cert Prep series, which covers the exam's core concepts in greater detail. Here, instructor Mike Wheeler shares how to register for the exam and take it either online or onsite. He also shares practical test-taking strategies, steps through several sample exam questions, and points you to helpful Salesforce resources.
Skills covered
Salesforce.comSalesforceCRM SoftwareCustomer ServiceSalesCert PrepBusiness Software and Tools
Concepts
1. Salesforce Certified Administrator Exam Overview
- 01 - Introduction and exam overview
- 02 - Webassessor registration and scheduling an exam
- 03 - Taking the exam - Online vs. onsite
2. Breaking In - Getting Experience
- 04 - Grow where you are planted
- 05 - Volunteer for a nonprofit
3. Test-Taking Strategies
- 06 - Test-taking strategies to improve your odds of passing the first time
- 07 - Exam guide sample question 1
- 08 - Exam guide sample question 2
- 09 - Exam guide sample question 3
- 10 - Exam guide sample question 4
4. Helpful Salesforce Basics
- 11 - Trust.salesforce.com
- 12 - Online help and the Salesforce community
- 13 - Critical updates
- 14 - LinkedIn Groups
- 15 - New and retired Salesforce certifications