Refresh Your Workplace Social Skills
47mBeginner2022-05-13
Authors
Marielle Legair
Keynote Speaker and Trainer
Course details
If you, like many in the workforce, have spent an extended period of time working from home, social distancing, and engaging with colleagues primarily via screen, it's no wonder you’re out of practice when it comes to workplace social skills. In this course, Marielle Legair highlights the skills to prioritize and refresh, whether you're headed back into a physical office or a hybrid working environment. Complicating matters further, the work environment you’re returning to may be markedly different from the environment you left. Or maybe you started your job working remotely and are going to your workplace for the first time. If you need tips on navigating any or all of these concerns, join Marielle in this course to brush up on some old skills and learn some new ones that will make your transition back to the workplace a smooth one.
Skills covered
HR AdministrationHuman ResourcesOne-Off
Concepts
Introduction
- Social skills for the new world of work
Essential Skills for Emotional Intelligence
- Self-awareness
- Emotional regulation
- Nurture relationships
- Empathy at work
Essential Skills for Inclusive Workplaces
- Influence without authority
- Cultural awareness
- Use your voice
Essential Skills for Effective Communication
- Listen to understand
- Tailor your communication approach
- Overcome the fear of public speaking
- Get good at small talk
- Establish boundaries while protecting your reputation
Conclusion
- Deepen connections