Project Management Foundations: Communication

As a project manager, you'll spend most of your time communicating. To keep a fast-moving project on track, you need to know how to juggle the emails, phone calls, voice mail, and documentation. In this course, instructor Doug Rose shares the secrets of managing project communication, detailing how to craft a solid communication strategy that helps your team maximize buy-in and prioritize stakeholder input. Discover how to use a communication plan to develop two-way communication goals, run efficient meetings, and create concise reports.

Topics include:
Define “noise” in a message.
Identify the best method of communication for an emotionally charged and complex topic.
Recall the purpose of a stakeholder register.
Name the four quadrants in a power and interest grid.
Recognize the most common impediment to communication in cross-functional teams.
Review the SHARKS approach and explain how it helps with meeting organization.