Process Model Analysis
52mIntermediate2025-02-21
Authors
Jamie Champagne
Business Analysis Professional, Speaker, and Trainer
Course details
In this course, Jamie Champagne—a business analysis professional speaker and trainer—explores how to optimize supply chain management through detailed process analysis. Learn about identifying bottlenecks and inefficiencies in supply chain logistics and vendor management. Discover techniques such as process decomposition, root cause analysis, and using fishbone diagrams to simplify complex workflows and resolve issues effectively. Apply frameworks like SIPOC and value stream mapping to capture key process components and visualize improvement efforts. Understand how to define and apply metrics and KPIs to track the effectiveness of process changes and ensure continuous optimization. With a focus on engaging stakeholders and asking the right questions, you'll be equipped to drive impactful improvements in all your supply chain management work.
Learning objectives
Define the business value of analyzing process models that have been captured previously.
Identify ways to elicit a greater understanding of challenges in supply chain management logistics and vendor management.
Explore ways to collaborate with stakeholders to define process improvement opportunities to streamline delivery.
Examine process models into the SIPOC structure to identify the larger model structures.
Apply value stream mapping concepts to measure process improvement efforts.
Learning objectives
Define the business value of analyzing process models that have been captured previously.
Identify ways to elicit a greater understanding of challenges in supply chain management logistics and vendor management.
Explore ways to collaborate with stakeholders to define process improvement opportunities to streamline delivery.
Examine process models into the SIPOC structure to identify the larger model structures.
Apply value stream mapping concepts to measure process improvement efforts.
Skills covered
Business AnalysisOperations ManagementBusiness IntelligenceProject ManagementData ScienceBusiness Analysis and StrategyOne-Off
Concepts
0. Introduction
- 01 - The value of process analysis to supply chain management
- 02 - What you should know
1. Elicit Greater Process Understanding
- 03 - Identify challenges
- 04 - Collaborate with stakeholders
- 05 - Ask the right questions for process clarity
2. Analyze Process Models
- 06 - Build a hierarchy of processes for simplification
- 07 - Clarify ambiguities in process models
- 08 - Define process boundaries for better understanding
3. Process Model Analysis Techniques
- 09 - Simplify complex workflows with process decomposition
- 10 - Root cause analysis for process optimization
- 11 - Use fishbone diagrams to solve process issues
4. Supply Chain Management Process Improvement
- 12 - Apply SIPOC to structure process models
- 13 - Measure process improvement with value stream mapping
- 14 - Use metrics and KPIs to track process improvements
Conclusion
- 15 - Continue the process improvement mindset