Prevent Toxic Work Cultures as a Manager
54mIntermediate2022-12-23
Authors

Francesca Gino
Harvard Business School Professor | Bestselling Author
Course details
According to recent studies, a toxic work culture is ten times more likely to cause employee attrition than other factors like compensation, job insecurity, and reorganization. In this course, Francesca Gino teaches you how to identify and address the factors that contribute to toxic cultures and the specific actions you can take as a manager to build and sustain a healthy workplace. Learn how to tell if your workplace is toxic, the steps you can take to build a healthy work culture, and what you can do to ensure the sustainability of the culture you’ve built.
Skills covered
Teams and CollaborationManagement SkillsProfessional DevelopmentLeadership and ManagementOne-Off
Concepts
Introduction
- The importance of a toxic-free workplace
What Is Toxicity
- The business case for ending toxic work cultures
- The paradox of toxicity
Is Your Workplace Toxic
- Deep listening and learning
- Addressing change blockers
- Identifying toxic behavior
Fix a Toxic Workplace
- Fix interactions
- Coaching toxic behavior
- Zero tolerance
- Engage in positive reinforcement
Build Healthy Cultures
- The journey of culture change
- Shape a healthy culture
- Making the impossible, possible
Sustain Healthy Cultures
- Refresh your workplace culture
- Lean on values during a crisis
- Strengthen work cultures through conflict
- Healthy hybrid work cultures
Conclusion
- The promise of toxic-free workplaces
- Your commitment to preventing toxic work cultures