Practical Tips for New Manager Effectiveness

Course details

In this course, leadership development coach Chelsea Jay helps you master the art of successful management and build confidence as a leader. Dive into key aspects like conflict management, difficult conversations, and strategic decision-making. Learn to navigate workplace dynamics and communication challenges with techniques that build trust and enhance collaboration. Discover how to effectively handle negotiations and receive pushback while maintaining momentum and support within your team. Explore the application of AI tools to streamline workflow, enabling you to prioritize leadership and drive team performance. Plus, find out how to create a continuous learning culture through peer mentorship, skill sharing, and career path development. This course equips you with actionable strategies to lead with empathy, confidence, and clarity. When you complete this course, you'll be ready to face leadership challenges head-on and cultivate a thriving, motivated team.

Learning objectives
Recognize workplace conflicts before they happen and implement strategies for resolution.
Demonstrate negotiation skills that drive business results and build professional relationships.
Develop confident public speaking and presentation skills to enhance your influence.
Apply communication strategies that improve collaboration and make meetings more productive.
Apply strategies to build a culture of continuous learning.

Concepts

Introduction

From surviving to thriving as a new manager

Conflict Management Skills for Team Harmony and Progress

Recognizing, diffusing, and resolving team conflicts
Handling difficult employee conversations
De-escalating conflict between team members

Negotiation Skills That Drive Results and Impact

Types of negotiations in the workplace
Handling pushback and overcoming objections

Public Speaking and Presentation Skills for Building Influence

Building an executive presence
Delivering presentations that capture attention
Handling Q&A sessions and difficult audiences

Communication Skills for More Productive Meetings

How to drive decisions, not discussions
Techniques for encouraging participation in meetings
Using AI to improve communications

AI Skills for Greater Efficiency

Integrating AI tools to streamline management tasks
In-demand AI skills and how to build them
Coaching employees through AI-driven changes

Career Coaching Skills for Employee Growth

Helping employees map out their career paths
Guiding career conversations

Time Management Skills to Avoid Burnout

Time management tools and systems
Tools and techniques to prevent burnout

Skills for Building a Culture of Learning

Infusing learning and skill development into everyday tasks
Peer mentorship, cross-training, and collaboration

Conclusion

Your new manager game plan