Practical Negotiation Techniques
45mBeginner2026-06-29
Authors

Kwame Christian
CEO of the American Negotiation Institute
Course details
Are you well-versed in these core aspects of negotiation: building trust, influencing outcomes, and managing difficult conversations with ease? In this course, discover how creative deal-making, strategic preparations, and empathetic assertiveness can be leveraged to achieve optimal agreements. Explore how to anchor negotiations with sound rationale, manage objections gracefully, and develop negotiation plans that maximize value for all parties involved. Review real-world examples and gain insights from globally recognized negotiation expert, Kwame Christian. This course is designed to provide you with practical skills through interactive scenarios and role-plays that simulate real negotiation experiences. It's ideal for managers, team leads, HR professionals, and anyone involved in client-facing roles who desires to improve their negotiation skills. By the end of this course, you will be more prepared and equipped to successfully achieve outcomes in any negotiation setting.
Concepts
Introduction
- Practical negotiation for stronger results and stronger relationships
Negotiation Foundations and Mindset
- What is a negotiation, really
- The secrets of the world s greatest negotiators
- Compassionate curiosity - the foundational framework
Preparation That Pays Off
- Goals, outcomes, and a plan B
Creative Dealmaking in Negotiation
- Creativity as a negotiation skill
- Curiosity is the foundation of creativity
- Strategic deal structure
Tactics That Maximize Value
- Should you make the first offer
- Trade-offs and concession strategy across issues
- Empathetic assertiveness
- Strategic vulnerability and self-disclosure
- Egocentric vs. empathetic persuasion
Managing Pushback and Closing the Deal
- Handling objections without escalation
- Micro-negotiations
- Close and commit