Practical Empathy Tips for Managers

Empathy is a crucial human skill for modern leaders that contributes to high-performing work cultures and employee wellbeing. Yet, according to Harvard Business Review research, many managers struggle to consistently display empathy towards their teams. In this course with management training professional Ashley Herd, learn how to be empathetic without lowering high-performance standards.

Learning objectives
Integrate empathy into daily management practices.
Build and sustain an empathetic work culture.
Balance empathy with accountability and performance management.
Apply empathy to managing up and working cross-functionally with other managers and senior leaders.
Manage conflict with empathy.
Address challenges with empathy.