Performing User Experience Audits

Performing User Experience Audits

1h 3mIntermediate2024-10-22

Authors

Tetiana Gulei

Tetiana Gulei

UX Designer | Teaching Figma and UX Design

Course details

User experience audits can help design teams better manage long-term projects and user experiences in a thoughtful, measured way. In this course, join UX expert Tetiana Gulei as she shows you how to perform user experience audits on user interfaces to improve a product or customer experience's market fit, as well as its customer usability. Explore the core components of a strong and well-planned UX audit, minding who should be involved, how, at what point, and why. Explore various types of UX audits, including heuristic evaluations, cognitive walkthroughs, accessibility audits, visual design audits, and more, and learn when to apply each method effectively. Discover how to identify success metrics, set up the audit process appropriately, conduct the audit, and address key logistical considerations. Along the way, Tetiana offers insights on collecting and reporting your findings to stakeholders for resolution.

Skills covered

User ResearchUX DesignUser ExperienceWeb DevelopmentDeep Dive (X:Y)

Concepts

Introduction

  • Auditing a user experience for product success

UX Audit Fundamentals

  • What are UX audits
  • The benefits of UX audits
  • Who should conduct UX audits
  • When should a UX audit be conducted

First Steps in UX Audits

  • Define your business objective
  • Understand your users
  • Define your stakeholders and roadmaps
  • Assess your user journeys
  • Analyze your quantitative data

Details of a UX Audit

  • The types of UX audits
  • Heuristic evaluation to uncover existing problems
  • Usability testing with real users
  • Cognitive walkthrough
  • Accessibility audit
  • Content audit
  • Visual design audit

Summarize Your Findings

  • Findings and actionable recommendations
  • Learn to prioritize findings to implement

Conclusion

  • Next steps
40,000 Toman