Performance Management: Improving Employee Performance

Course details

A central goal of any manager is to help their employees produce good work, and enhance their ability to do this work over time. But while the concept of performance management isn't new, the methods used to accomplish it have changed. Today's managers must contend with a variety of different factors, including a shortage of skilled labor and boomers leaving the workforce as millennials enter it.
In this course, join HR expert Don Phin as he shares strategies for creating a culture that encourages high performance as well as best practices for improving employee performance in the modern workplace. Don covers techniques for setting clear expectations, delegating tasks, and managing remote workers. He also explains how to get to the root of poor employee performance and coach both high-performing and low-performing employees.

Concepts

0. Introduction

01 - What we mean when we talk about performance management

1. Foundations of Performance Management

02 - A new approach emerges
03 - Set clear expectations
04 - Performance improvement begins in the hiring process
05 - Establish a culture of execution
06 - Have a dialogue, not an evaluation
07 - Create motivating workplaces

2. Best Practices for Improving Performance

08 - Time management
09 - Effective delegation
10 - Focus on team efforts
11 - Manage remote workers
12 - Motivate and engage employees
13 - How managers sabotage employee performance
14 - Measure yourself as a manager

3. Strategic Performance Management

15 - Increase creative thinking
16 - Recognize and reward great performance
17 - Manage the poor performer
18 - Coach high and low performers
19 - Use performance management tools

Conclusion

20 - Next steps