Overcome Managerial Bias in Performance Management
57mAdvanced2024-05-16
Authors
Dr. Tana Session
Organizational development strategist, speaker, best-selling author
Course details
Performance management is a critical skill that managers need to get right if they want happy, engaged, innovative, high performing, and productive teams. “Getting it right" means identifying and overcoming bias as managers develop their people to greatness. In this course, organizational development expert and leader in operationalizing DEIB, Dr. Tana M. Session, teaches you the types of bias that can impact performance management—and how to identify and overcome managerial bias. Learn about the key performance management practices that mitigate bias, the role of diversity and inclusion in performance management, and tools and technologies for bias mitigation. Plus, discover what you need to do to prepare for the evolution of performance management.
Skills covered
Management SkillsTalent ManagementHuman ResourcesLeadership and ManagementOne-Off
Concepts
Introduction
- Defining managerial bias
How Bias Shows Up in Performance Management
- Recency bias
- Leniency or strictness bias
- Central tendency bias
- Proximity bias in hybrid workplaces
Identifying and Overcoming Managerial Bias
- Practicing self-awareness and emotional intelligence
- Removing bias from decision-making
Performance Management Practices that Mitigate Bias
- Objective goal-setting
- Continuous feedback and communication
Diversity and Inclusion in Performance Management
- Creating inclusive performance metrics
- Leveraging diversity for balanced evaluations
Tools and Technologies for Bias Mitigation
- Performance management software and data collection
- Feedback and calibration tools
Conclusion
- Prepare for the evolution of performance management