Organization Communication

Organizations are complex; so are the communications within them. In this course, communication instructor and coach Brenda Bailey-Hughes helps you evaluate your organization's communication strategy, focusing on seven key questions to ask yourself before every major project and change initiative. Along the way, Brenda shows how these key questions apply to four real-world scenarios at organizations of different sizes, locations, and functions. By the end of the course, you'll have the skills you need to improve the internal and external communication strategies at your company.

Learning objectives
Identify the seven communication questions one should ask before every communication event.
Explore potential sources of miscommunication.
Recall the differences between an audience-tailored message and a generic message.
Identify the most opportune time to use a communication flow diagram.
Explore the potential pitfalls of soliciting feedback.