Operations Strategy for Business
1h 14mGeneral2023-08-22
Authors

Laurence Gartside
Founder at Rowtons Training: Operations Management Consultant and Coach
Course details
Do you have what it takes to excel as an operations manager? In this course, join instructor and operations management coach Laurence Gartside to explore the ins and outs of developing and implementing an effective operations strategy for your business. Discover the basics of business operations, operations management, and how to promote operations excellence, crafting a strategy that works perfectly for you and meets the unique needs of your business. Along the way, Laurence offers critical insights on business context, perspective, and alignment, as you learn how to prioritize your objectives, make essential strategic decisions, position your business, analyze performance outcomes, and start making improvements, where necessary. By the end of this course, you’ll be prepared to follow your mission and achieve your new business vision.
Skills covered
Operations ManagementProject ManagementBusiness Analysis and StrategyOne-Off
Concepts
Strategy for Your Operations Management
- 01 - Course overview
1. A Strategy for Operations
- 02 - What are business operations
- 03 - What is operations strategy
- 04 - Why businesses need an operations strategy
- 05 - Football club strategy for operations excellence
2. Context, Perspective, and Alignment
- 06 - Mission vision strategy goals KPIs
- 07 - The big picture of business operations strategy
- 08 - Company strategy - Corresponding and coherent
- 09 - Four perspectives on operations strategy
3. Prioritizing Your Objectives
- 10 - Objectives and corporate goals of operations
- 11 - Internal or owner objectives
- 12 - Prioritizing what the customer wants
- 13 - External or customer objectives
- 14 - Stakeholder management and requirements
4. Essential Strategic Choices
- 15 - Strategic planning decisions
- 16 - Structural decisions
- 17 - Infrastructural decisions
- 18 - Trade-offs in operational decision making
5. How to Compete
- 19 - How to compete - Competitive positioning choices
- 20 - The Kano model - Maximizing customer satisfaction
- 21 - The 4Vs of operations management
6. Taking Your Operations Strategy Further
- 22 - Operations improvement strategy
- 23 - Strategy deployment framework
Conclusion
- 24 - Follow your mission, achieve your vision