Operational Excellence Work-Out and Kaizen Facilitator
1h 10mIntermediate2019-01-02
Authors
Richard Chua
Professor and certified Lean Six Sigma Master Black Belt trainer
Course details
If you are assigned to lead a Lean Six Sigma Work-Out or Kaizen event in your organization, where do you start? This course provides training on how to prepare, plan, and conduct these intensive working sessions. Dr. Richard Chua—an author, professor, and certified Lean Six Sigma Master Black Belt trainer—explains what a Work-Out or Kaizen event is and how to prepare and plan, including developing the purpose, scope, and detailed agenda; selecting Lean Six Sigma tools; and deciding who to invite. He also shows how to conduct different types of events and follow-up. Sample detailed agendas are provided.
Note: This course does not cover general meeting facilitation. It is specific to planning Work-Outs and Kaizen events. Any prerequisite training in the Operational Excellence and Six Sigma learning paths should be completed beforehand.
Learning objectives
Determine the purpose of a generalized scope statement.
Identify the step in an agenda that tells participants if they are needed at the event.
List the sections of a detailed agenda used to map a value stream.
Name three helpful ways to generate solutions after mapping the value stream in a Kaizen event.
Recognize when an FMEA workout is necessary.
Recall the purpose of a solutions workout.
Note: This course does not cover general meeting facilitation. It is specific to planning Work-Outs and Kaizen events. Any prerequisite training in the Operational Excellence and Six Sigma learning paths should be completed beforehand.
Learning objectives
Determine the purpose of a generalized scope statement.
Identify the step in an agenda that tells participants if they are needed at the event.
List the sections of a detailed agenda used to map a value stream.
Name three helpful ways to generate solutions after mapping the value stream in a Kaizen event.
Recognize when an FMEA workout is necessary.
Recall the purpose of a solutions workout.
Skills covered
Operations ManagementAdvancedProject ManagementBusiness Analysis and Strategy
Concepts
0. Introduction
- 01 - Why be a Work-Out or Kaizen facilitator
1. Lean Six Sigma Work-Out or Kaizen Overview
- 02 - Lean Six Sigma Work-Out and Kaizen events
- 03 - When is Work-Out or Kaizen appropriate
2. Planning a Lean Six Sigma Work-Out or Kaizen Event
- 04 - Key questions in planning
- 05 - Purpose and scope of a Work-Out or Kaizen event
- 06 - Deliverables of a Work-Out or Kaizen event
- 07 - Who to invite to a Work-Out or Kaizen event
- 08 - Where and when for a Work-Out or Kaizen event
- 09 - Agenda of a Work-Out or Kaizen event
3. Examples of Lean Six Sigma Work-Outs and Kaizen Events
- 10 - Value stream mapping, part 1
- 11 - Value stream mapping, part 2
- 12 - Kaizen for streamlining and waste reduction
- 13 - Voice of the customer (VOC) Work-Out
- 14 - 5S Kaizen
- 15 - FMEA Work-Out
- 16 - Root-cause analysis Work-Out
- 17 - Solutions Work-Out
- 18 - Process metrics and control Work-Out
Conclusion
- 19 - Five pitfalls of Work-Out facilitation