Multinational Communication in the Workplace

Successful business communication often hinges on one's understanding of nuance. But in international workplaces, linguistic nuances can easily be lost in translation, making interactions less efficient (and in some cases, less positive). In this course, instructor Luna Checchini shares tips that can help native and nonnative English speakers alike address the subtle cultural and linguistic challenges that often crop up in international workplaces. Learn how to effectively facilitate multinational meetings, as well as how English speakers can make their phrasing easier for nonnative speakers to understand. Plus, Luna shares tips that can help nonnative speakers communicate effectively in English, including how to write and read business emails and manage phone conversations.

Learning objectives
Identify some multicultural issues that might arise during lunch or dinner meetings with international colleagues.
Explain how to handle various language-barrier issues with colleagues.
Recall ways to simplify your language.
Summarize the benefits of the chat function for communicating with colleagues.
Describe ways to communicate effectively with foreign colleagues through email.