Microsoft 365 Teams Administrator Associate Cert Prep (MS-700): Managing Collaboration Tools

Course details

The collaboration and communication that Microsoft Teams enables can be an invaluable tool for businesses, as shown by the exponential growth of Microsoft Teams usage during the pandemic. But how can you administer meetings and policies effectively? Instructor Robert McMillen shows you how to manage everything Microsoft Teams has to offer, including chats, collaboration, meetings, phone systems, and more. He also goes over ways to manage Teams and apps policies, implement policies, and monitor and troubleshoot a Microsoft Teams environment. This course can also help you prepare for the Exam MS-700: Managing Microsoft Teams.

Concepts

0. Introduction

01 - Configuring Teams policies and settings

1. Manage Chat and Collaboration Experiences

02 - Configure messaging policies
03 - Manage external access
04 - Manage channels for a team
05 - Manage private channel creation policies
06 - Manage email integration
07 - Configure external access for SharePoint and OneDrive
08 - Manage cloud file storage options for collaboration

2. Manage Meeting Experiences

09 - Configure meeting settings
10 - Create and manage meeting policies
11 - Create and configure settings for live events
12 - Configure conference bridge settings

3. Manage Phone Numbers

13 - PSTN replacement based on specific business requirements
14 - Order phone numbers
15 - Manage service numbers
16 - Add, change, or remove an emergency address
17 - Assign, change, or remove a phone number for a user
18 - Manage voice settings for users
19 - Configure dynamic emergency calling

4. Manage Phone System

20 - Create and configure call queues
21 - Create and configure auto attendants
22 - Manage call park policies
23 - Manage calling policies
24 - Manage caller ID policies
25 - Interpret a dial plan
26 - Interpret the Health Dashboard for Direct Routing

5. Manage Teams and App Policies

27 - Create a team
28 - Upgrade an existing resource to a team
29 - Manage privacy levels for a team
30 - Manage organization-wide teams
31 - Create and manage policy packages in Microsoft Teams

6. Manage Membership in a Team

32 - Manage users in a team
33 - Configure dynamic membership
34 - Manage access review for team members

7. Implement Policies for Microsoft Teams Apps

35 - Manage organization-wide app settings
36 - Create and manage app permission policies
37 - Create and manage app setup policies
38 - Add messaging extensions to a team
39 - Manage app store customization
40 - Publish and configure a custom app to Microsoft Teams

8. Monitor and Troubleshoot a Microsoft Teams Environment

41 - Troubleshoot audio, video, and client issues
42 - Troubleshoot chat and presence issues
43 - Identify, collect, and interpret client logs
44 - Troubleshoot Microsoft Teams sign-in issues

Conclusion

45 - Recommended courses