Microsoft Power Platform Fundamentals (PL-900) Cert Prep: Power Virtual Agents
39mBeginner2022-09-15
Authors
Rishona Elijah
Microsoft MVP | MCT | Power Platform Evangelist
Course details
This foundational course for Power Virtual Agents will teach you the skills you need to prepare for the Microsoft Power Platform Fundamentals (PL-900) exam. Microsoft MVP Rishona Elijah highlights the benefits of the Power Virtual Agents, how it can be utilized, and the skills you need to create your own chatbots. Rishona gives you an overview of scenarios where Power Virtual Agents can be applied, as well as a tour of the Power Virtual Agents web interface. She explains uses for Power Virtual Agents in Microsoft Teams, then walks you through the full process to build and publish a basic chatbot. Once you know how to publish your chatbot, you can make it available to users and get real feedback on the chatbot’s performance. Rishona finishes up with useful tips on where to keep learning about Power Virtual Agents.
Skills covered
Power Virtual AgentsPower PlatformCRM SoftwareBusiness IntelligenceCustomer ServiceSalesCert PrepData ScienceBusiness Analysis and StrategyBusiness Software and ToolsMicrosoft
Concepts
0. Introduction
- 01 - Build your own chatbot
1. Power Virtual Agents Overview
- 02 - Why Power Virtual Agents
- 03 - Tour of Power Virtual Agents
2. Describe Power Virtual Agents' Capabilities in Microsoft Teams
- 04 - Overview of topics in Power Virtual Agents
- 05 - Trigger phrases in Power Virtual Agents
- 06 - Power Virtual Agents authoring canvas
- 07 - Use entities in Power Virtual Agents
- 08 - Use variables in Power Virtual Agents
3. Build and Publish a Basic Chatbot
- 09 - Create your chatbot with Power Virtual Agents
- 10 - Create a new topic for your chatbot
- 11 - Call an action with your chatbot
- 12 - Launch a Power Automate flow from your chatbot
- 13 - Publish your chatbot
Conclusion
- 14 - Keep learning about Power Virtual Agents