Microsoft AI Business Professional (AB-730) Cert Prep by Microsoft Press

Course details

Microsoft 365 Copilot is transforming how business professionals work. This course prepares you for the Microsoft Certified: AI Business Professional (AB-730) certification exam while building practical, immediately applicable skills.

Join instructor Sarah Young and explore generative AI fundamentals and responsible AI practices, including data protection and strategic deployment. Learn to craft effective prompts, manage AI conversations, and build custom agents for specific business scenarios—no coding required. Discover how Copilot integrates across Word, Excel, PowerPoint, and Outlook to help you draft documents, generate summaries, and run more effective meetings using real-time transcription and post-meeting collaboration tools. Business professionals, managers, and Microsoft 365 users develop the practical AI skills needed to support better decisions and drive measurable outcomes.

Concepts

Introduction

Exam AB-730 AI Business Professional - Introduction

Understand Generative AI Capabilities across Microsoft 365 Experiences

Module 1 - Understand Generative AI Fundamentals introduction
Learning objectives
Understand how Copilot works to keep your organization s information private and secure
Understand how the context, like your work files, web data, or the app you re using, can affect Copilot responses
Understand the difference between a chat experience and an agent experience
Understand the use case for creating your own agent
Understand the differences in features and capabilities of the Copilot experience in various Microsoft 365 apps

Identify Responsible AI and Data Protection Practices

Learning objectives
Identify common risks, including fabrications, prompt injection, and over-reliance
Select verification steps appropriate to the task, including citation checks and human review
Recognize and mitigate risks to sensitive data
Understand how data protection restricts prompt results

Create and Manage Prompts in Microsoft 365 Copilot

Module 2 - Manage Prompts and Conversations Using AI introduction
Learning objectives
Understand how to create an effective prompt
Select appropriate resources to reference in a prompt
Save a prompt
Schedule a prompt
Share a prompt

Manage Conversations in Copilot

Learning objectives
Understand how to find previous conversations
Delete a chat
Rename a chat
Add a conversation to a notebook

Create and Manage Microsoft 365 Copilot Agents

Learning objectives
Understand when to use Agent Store versus creating a new agent
Create an agent by using a template
Configure an agent that has knowledge
Configure agent settings such as instructions, capabilities, and suggested prompts
Share an agent with team members

Draft Business Documents and Communications

Module 3 - Draft and Analyze Business Content by Using AI introduction
Learning objectives
Create a new document from a prompt
Generate a document from an existing document
Generate a management summary based on a document
Move data and insights between Microsoft 365 apps

Manage Meetings and Collaboration

Learning objectives
Describe how to use Copilot for meetings
Describe how to use Copilot Pages for collaboration
Describe how Copilot uses memory and instructions

Summary

Exam AB-730 AI Business Professional - Summary