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Market Research: Qualitative

Market Research: Qualitative

1h 53mBeginner2024-12-04

Authors

Sarah Weise

Sarah Weise

Author and CEO of Bixa, a marketing research studio

Course details

If you’re a modern-day marketer, you’re not going to get by with just numbers, charts, and graphs anymore. In addition to your quantitative data, you need to learn what your customers really want. In short, you need to know your customers. You have to know what’s going to motivate and drive them, and what they’re feeling as they’re making buying decisions, interacting with your products, or engaging with your brand. In this course, market research expert and best-selling author Sarah Weise walks you through the best practices and processes of gathering qualitative research, and how it should fit in with your marketing strategies. Sarah’s tactical course shows how to conduct a new research project, and covers topics like interviews, focus groups, diary studies, and ethnography. She also gives guidance on selecting the right methodology for your research and tips on moderating your groups.

Skills covered

User ResearchMarketing StrategyUser ExperienceMarketingDeep Dive (X:Y)

Concepts

Using Qualitative Research for Marketing

  • 01 - What is qualitative research
  • 02 - When to choose qualitative vs. quantitative market research

1. What Is Qualitative Research

  • 03 - Real results from qualitative market research
  • 04 - Emotion insights for data-driven business decisions
  • 05 - ROI and cost savings from qualitative research
  • 06 - Audience segmentation from qualitative insights
  • 07 - Mixed methods - Layering qual and quant market research

2. Methods for Qualitative Market Research

  • 08 - In-depth interviews - Qualitative market research method
  • 09 - Types of moderated interviews in market research
  • 10 - Image-based interviews in market research
  • 11 - Ethnography for behavioral data in market research
  • 12 - Mobile ethnography - Video diary research
  • 13 - Virtual focus groups
  • 14 - Usability testing and UX research for a product, website, app
  • 15 - Choosing the best qualitative market research method

3. Planning and Moderating Qualitative Research

  • 16 - Moderating market research and UX research interviews
  • 17 - Writing powerful interview questions
  • 18 - Pricing and willingness to pay questions for market research
  • 19 - Techniques to establish rapport in interviews, focus groups
  • 20 - Facilitating focus group sessions in market research
  • 21 - Pilot testing your interview guide
  • 22 - Practice makes perfect with interviewing

4. Synthesis and Reporting

  • 23 - Analyzing qualitative data
  • 24 - AI in data analysis
  • 25 - Data reporting for your qualitative market research project
  • 26 - Actionable, memorable reporting for market research findings
  • 27 - Storytelling in your market research findings report

Conclusion

  • 28 - Next steps

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