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Managing Up for Project Managers: Working with Challenging Senior Stakeholders

Managing Up for Project Managers: Working with Challenging Senior Stakeholders

55mGeneral2024-07-18

Authors

Dana Brownlee

Dana Brownlee

Corporate Trainer, Keynote Speaker, and Author

Course details

Project managers are expected to manage and satisfy a wide range of senior level stakeholders without having the traditional legitimate authority that leaders typically enjoy. This requires them to make adjustments to work optimally with different—and oftentimes difficult—senior leader personalities, interests, and priorities. To be successful, project managers must become experts at navigating communication styles and work styles. In this course, corporate trainer Dana Brownlee explores the managing up tactics and techniques that the best project managers use to artfully navigate these six common yet difficult senior leader personality types. By the end of the course, you will have a range of proven strategies for adeptly handling common challenges with senior stakeholders.

Learning objectives
Understand managing up with senior project stakeholders.
Identify and adjust to different project stakeholder types.
Proactively minimize the negative impacts of individual work styles.
Tailor your approach by asking key questions.
Apply managing-up strategies to real-life scenarios.

Skills covered

Project Management SkillsProject ManagementOne-Off

Concepts

0. Introduction

  • 01 - The project manager's dilemma - Supporting different leader types

1. What Is Managing Up

  • 02 - Acknowledging some dirty little project management secrets
  • 03 - Understanding managing up
  • 04 - Avoiding common managing up mistakes

2. Managing Up 1.0 - Powerful Habits to Support All Leaders

  • 05 - Understanding stakeholder interests, priorities, and styles
  • 06 - Building relationships early
  • 07 - Being proactive and seeing around corners
  • 08 - Being low-maintenance and seeking opportunities to assist

3. Managing Up 2.0 - Navigating Challenging Senior Leader Types

  • 09 - Navigating the Tornado type
  • 10 - Navigating the Clueless Chameleon type
  • 11 - Navigating the Wishful Thinker type
  • 12 - Navigating the MIA Boss type
  • 13 - Navigating the Meddlesome Micromanager type
  • 14 - Navigating the Naked Emperor type

4. Mastering Managing Up Techniques to Apply Broadly

  • 15 - Recognizing stakeholder blend types
  • 16 - Leveraging techniques for different leader types
  • 17 - Reviewing recommended techniques - Case study 1
  • 18 - Reviewing recommended techniques - Case study 2

5. Conclusion

  • 19 - Final considerations to optimize success

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