Managing Teams
1h 10mBeginner2025-03-06
Authors
Daisy Lovelace
Professor, Consultant, and Coach
Course details
Teams are where things get done at work and the role of managers is even more important than ever to achieving goals and business results. In this course, professor, consultant, and coach Daisy Lovelace shows you how to set goals, delegate, manage performance, and develop both your team and the individuals on it. Find out how to manage difficult behavior and underperformance. Go over practical ways to cultivate psychological safety and improve communication within your team. Learn how to manage as a coach, protector, and role model. Explore the challenges and solutions related to managing in various settings: virtual, global, intergenerational, and cross-functional. Plus, discover actionable strategies and tools that can help guide your thinking as a manager.
Skills covered
Management SkillsLeadership and ManagementDeep Dive (X:Y)
Concepts
Introduction
- Managers matter more than ever
Put Your People First
- Address employee needs
- Develop employees and the team
- Build lasting relationships
- Retain your teammates
- Prioritize wellness on your team
Drive Team Performance
- Set worthwhile goals
- Clarify expectations
- Delegate equitably
- Hold teammates accountable
Inspire and Motivate Your Team
- Engage employees
- Be flexible
- Support, don't micromanage
- Cultivate psychological safety
- Communicate with your team
Manage, Don't Boss
- Manager as coach
- Manager as protector
- Manager as role model
Tools Every Manager Needs
- Influence strategies
- Strategy for managers
- Make decisions considering multiple perspectives
Conclusion
- Embrace your role as a manager