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Managing Organizational Change for Managers (2018)

Managing Organizational Change for Managers (2018)

1h 23mIntermediate2018-07-02

Authors

Donna Brighton

Donna Brighton

World-class expert in culturally intelligent change

Course details

Employees want to know what their manager thinks about change. In fact, people are more likely to listen and follow a direct manager than anyone else in the organization. That's why change really does start with you. This course is for managers and leaders that need to move a team of people through organizational change. Learn the official definition of change management and get clear about your role in the process. Discover strategies to remove the discomfort of change, communicate change to different groups, reinforce skills, leverage performance management, and sustain planned change. Instructor Donna Brighton emphasizes leadership skills that can help you become a change champion—leading your team to success even when multiple changes happen at once—and make change stick.

Learning objectives
Define and describe the change curve.
Describe how leaders can either facilitate or block successful change.
Summarize ways to promote resilience during change.
Explain how to use the power of positive and negative emotions to generate the emotion that creates change.
Cite the different approaches to using language to manage change.
Name the best way for a manager to help the team process change.
Define a change vision.

Skills covered

Organizational LeadershipLeadership and ManagementOne-Off

Concepts

0. Introduction

  • 01 - Welcome
  • 02 - A manager's role in leading change

1. Your Change Reality

  • 03 - Internal versus external
  • 04 - The change curve
  • 05 - The relay race of change
  • 06 - Change saturation
  • 07 - The fear, uncertainty, and doubt (FUD) factor

2. Velcro Change - Making It Stick

  • 08 - The pain and pleasure of change
  • 09 - Tell 'em, show 'em, compel 'em
  • 10 - You get what you say and reinforce through what you reward
  • 11 - The pushback - Dealing with resistance
  • 12 - Listening skills - Working through resistance
  • 13 - Lasting change

3. MOVE through Change

  • 14 - Your role in change
  • 15 - Managing yourself through change
  • 16 - Open communications
  • 17 - Vision
  • 18 - Engage your team in the change
  • 19 - Managing and leading through multiple changes

4. Communicate the Change

  • 20 - Effective versus efficient
  • 21 - Know your audience
  • 22 - Trust matters
  • 23 - The case for change

Conclusion

  • 24 - The main thing in change

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