Managing and Working with a Technical Team for Nontechnical Professionals

As a project, product, or general manager, your role may involve working with a team of experts who are highly skilled in a technology you don't fully understand. How do you speak their language and get things done? In this course, Phil Gold helps you identify the best way to approach and work with others whose expertise is more technical. Phil goes over how to move past your initial uncertainty as a nontechnical person, quickly get up to speed with your team's work, and communicate effectively with your more technically inclined colleagues. Discover how to successfully manage a technical team, including how to enforce business processes. Plus, Phil goes over the role of the leader of a technical team, explaining how to clarify goals and provide a supportive working environment.

Learning objectives
Identify the best practices for building trust and credibility with a technical team.
Define “data-driven conversation.”
Recognize strategies that will help a nontechnical professional adapt to a technical team.
Name three ways you can help employees in a fast-growing department get up to speed on projects and tasks.
Recall the major role of a manager.
Determine the benefits of a flexible work environment.